Certifications
Certified by the vendors your agency already runs on.
Certification is not a badge for a website. It means the vendor reviewed the integration, it is kept current with their releases, and there is a support path that does not start with proving the fault is real.
Applied Systems
Orange Partner
AMS360, ImageRight, QQCatalyst, BenefitPoint, Sagitta
Across the whole line, not one flagship product.
View the public listing
Certified Delivery Partner, Ignite Certified
RingEX — calls, SMS, video and fax
The same team on both sides of the integration.
SalesforceCertified Integration Partner
Salesforce CRM, alongside the AMS
Call activity writes to both. No choosing which system tells the truth.
Business Partner
Poly Partner Program — desk phones, headsets, conference phones
Every device on the desk, provisioned before it ships.
Also: member, Applied Client Network.
Certified is a different word from connected.
A connected integration is somebody’s script logging into your AMS through the front door with a borrowed password. It works until the vendor ships an update, and then it does not, and nobody owns the problem.
A certified one has been through the vendor’s own review, is kept current with their releases, and has a support path that does not start with proving the problem is real.
Not on this list?
Tell us what your agency runs. If we do not certify against it yet, we will say so plainly rather than sell you a workaround.